Tuesday, April 26, 2022

Email-to-Case: Error(s) encountered while processing

Have you ever started receiving an email from Salesforce Support email ,the from address would be support@salesforce.com <support@salesforce.com> whenever there is an error while creating an email-to-case in salesforce.

One of the sample error email looks like as below

If your worrying why it's been been to you, the simple reason is that before we setup the email-to-case/support application we need to configure the Support Process in salesforce first.

If in this support process if your user has been configured as "Automated Case User" or Your email has configured as the "Email for Automated case user notifications " you will be get notified all the kind of system errors occurs on email-to-case process.

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Hope this helps you..Enjoy..!

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