How to Stop Email-to-Case: Error(s) encountered while processing Error Emails

 In previous post we have clearly discussed about all the scenarios why all these emails comes .In this post we will be discussing how to stop receiving these emails from salesforce.

Please follow below steps to update the config.

1. Go to Service Setup
2. Search Process Automation -->Support Settings
3. Click on Edit of Support Settings
4. Find the "Automated Case User".

• If it's selected as "System" 
• Check the "Email for Automated Case User Notifications" field value might be our yours

Now if you want the keep the "Automated Case User " as System just keep that same and modify the email field of  "Email for Automated Case User Notifications" field with emailid of whom you want to send all these emails.

Even if you want to change the "Automated Case User " from System to User in this case the "Email for Automated Case User Notifications" will be marked as grayed out and all emails go to the selected user email address automatically.

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Hope this helps you..Enjoy..!

Email-to-Case: Error(s) encountered while processing

Have you ever started receiving an email from Salesforce Support email ,the from address would be support@salesforce.com <support@salesforce.com> whenever there is an error while creating an email-to-case in salesforce.

One of the sample error email looks like as below

If your worrying why it's been been to you, the simple reason is that before we setup the email-to-case/support application we need to configure the Support Process in salesforce first.

If in this support process if your user has been configured as "Automated Case User" or Your email has configured as the "Email for Automated case user notifications " you will be get notified all the kind of system errors occurs on email-to-case process.

Please comment or write us if you have any queries/requirements.

Please like,follow,bookmark,subscribe this site to receive daily updates.

Hope this helps you..Enjoy..!