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QuickText : As name suggest it's used to configure the commonly used sentences or streamline the agents responses in chat, email and ph...

The use case here is I want to check whether case email is available given in the list of email ids or not? If it's present in the list ...

Want to broadcast some important information like downtime etc to all your Salesforce users through notifications on Salesforce Screen ? Loo...

In our previous post we have learn how to convert the array/list of string objects into map and now with help of this map we can convert t...

Let's assume you have array of objects in escaped string format and you want to convert them to  map [ string ] string  we can use the b...